- Each e-ticket is valid for one (1) guest only and can only be used once.
- Once the ticket is scanned, it will be deemed as utilized and cannot be used on other days.
- No partial redemption of any e-ticket shall be allowed.
- SkyHelix Sentosa 4th Birthday promotion ticket excludes choice of drink or souvenir.
- Kindly be informed that seats is subjected to availability on a first come first serve basis. Boarding will be on a first come, first served basis within the allocated time slot, or at the discretion of the attraction host.
- For SkyHelix Sentosa, due to safety reason,(1) guest under 1.05m in height is not allowed on the ride. Children between 1.05m and 1.20m in height or 12 years old & below must be accompanied by a supervising adult. The supervising adult must meet all attraction ridership requirements. (2) Guest may be turned away from the ride if they are unable to secure the seatbelts.
- No outside Food & Drinks are allowed in the attractions.
- Promotional item(s) is not valid with other promotions, discounts, and privileges.
- All confirmed bookings cannot be cancelled, refunded, or amended.
- No extension of validity period will be entertained.
- Mount Faber Leisure Group will deny usage of tickets and admission, if the tickets are found to be duplicated.
- Mount Faber Leisure Group reserves the right to refuse redemption if required documents are inadequately furnished.
- In the event of any dispute, Mount Faber Leisure Group reserves the discretion of a final decision based on our electronic records.
- Mount Faber Leisure Group reserves the right to amend the Terms & Conditions at any time without prior notice.